Someone on BlackBerry's social media team just made an embarrassing mistake. A tweet from the company's Twitter account on Tuesday included a small detail at the bottom of the screenshot, revealing it was sent via iPhone. Clearly, even some BlackBerry employees use Apple products.
The tweet, which was first spotted and screenshotted by The Verge, has since been deleted.
This isn't the first time that a BlackBerry representative accidentally gave the iPhone an inadvertent stamp of approval. Alicia Keys, who was once BlackBerry's "Global Creative Director," ignited a mild social media scandal in 2013 when she tweeted from an iPhone instead of a BlackBerry.
Hours later, Keys dubiously blamed the situation on being hacked. She is no longer working with the company. The smartphone manufacturer, which has floundered in recent years amid stiff competition (mostly notably, Apple), is in the throes of an attempted comeback. It recently launched a throwback device called the BlackBerry Classic, tried to catch eyes with "unconventional" devices and even has a hand in the development of a self-destructing phone [Mashable].
Showing posts with label Social Media. Show all posts
Showing posts with label Social Media. Show all posts
Tuesday, August 11, 2015
Monday, January 12, 2015
Instagram is worth $35 billion, according to citigroup
When Facebook bought Instagram for $1 billion in April 2012, the price tag came as a shock to many. A little more than two years later, Citigroup said Instagram is worth $35 billion, a number that the bank called "conservative" in a research note on Facebook issued Friday.
It is another piece of good news in what has been a stellar 2014 for Instagram. The photo-sharing app recently hit 300 million active users, putting it ahead of Twitter. At $35 billion, Instagram would also be worth more than Twitter, which currently has a market cap around $23.3 billion.
Citi's analysts added, however, that the valuation is speculative and dependent on efforts to generate more money from the app.
"While Instagram is still early in monetizing its audience and data assets, and its financial contribution to [Facebook] is minimal today, we believe that it is quickly gaining monetization traction, and would contribute more than $2bn in high-margin revenue at current user and engagement levels if fully monetized," Citi analysts wrote in the note.
Facebook has not been in a rush to fully monetize Instagram, rolling out its first ads in late 2013, and recently adding video ads. While Facebook has not disclosed how much money Instagram is generating, Citi's analysts said it could conceivably bring in $2.7 billion in 2015.
A Forrester Research study found that users are far more engaged on Instagram than other social networks, such as Facebook and Twitter. Facebook has become a particularly frustrating platform for marketers, as the site has scaled back how much reach brands can have on the site's News Feed [Mashable].
It is another piece of good news in what has been a stellar 2014 for Instagram. The photo-sharing app recently hit 300 million active users, putting it ahead of Twitter. At $35 billion, Instagram would also be worth more than Twitter, which currently has a market cap around $23.3 billion.
Citi's analysts added, however, that the valuation is speculative and dependent on efforts to generate more money from the app.
"While Instagram is still early in monetizing its audience and data assets, and its financial contribution to [Facebook] is minimal today, we believe that it is quickly gaining monetization traction, and would contribute more than $2bn in high-margin revenue at current user and engagement levels if fully monetized," Citi analysts wrote in the note.
Facebook has not been in a rush to fully monetize Instagram, rolling out its first ads in late 2013, and recently adding video ads. While Facebook has not disclosed how much money Instagram is generating, Citi's analysts said it could conceivably bring in $2.7 billion in 2015.
A Forrester Research study found that users are far more engaged on Instagram than other social networks, such as Facebook and Twitter. Facebook has become a particularly frustrating platform for marketers, as the site has scaled back how much reach brands can have on the site's News Feed [Mashable].
Thursday, January 8, 2015
The countries with the most and least internet freedom
Internet freedom around the world has declined for the fourth year in a row, as more countries introduce aggressive online censorship measures, according to a new report.
Freedom on the Net 2014, the fifth-annual report released by independent watchdog organization Freedom House last week, found that of the 65 countries assessed, 36 experienced a negative trajectory in online freedom between May 2013 and May 2014. This was due to factors such as blocked social networks, aggressive online surveillance and cyberattacks, and the intimidation and arrests of journalists and digital activists.
The report analyzed three main factors in each country: obstacles to Internet access, limits on content and violations of user rights.
Iran remained the country with the lowest degree of Internet freedom, despite hopes of reform when President Hassan Rouhani took office in August 2013. Although the new administration has embraced social media, Iranian citizens still don't have access to websites the government finds politically sensitive, such as Twitter and Facebook.
The report also pointed to Iranian authorities sentencing people to "lengthy prison terms for promoting Sufism online, among other digital activities." In May 2014, six young Iranians were arrested for recording a viral YouTube video of them dancing to Pharrell's song "Happy." They were subsequently given "suspended sentences" of six months in prison (the director was given one year), and 91 lashes.
Syria, China, Cuba, Ethiopia and Uzbekistan follow Iran in terms of Internet freedom.
In contrast, Iceland ranked first as the nation with the most Internet freedom. The government there doesn't blog social media platforms or content and 97 percent of households are connected to the Internet. Estonia, Canada, Australia, Germany and the United States made the top five in the index, after Iceland.
An extensive study published in November showed that 83% of Internet users around the world believe affordable access to the Internet should be a basic human right.
The following chart, created by statistics portal Statista, shows the five countries with the most Internet freedom and the five countries with the least Internet freedom [Mashbale].
Freedom on the Net 2014, the fifth-annual report released by independent watchdog organization Freedom House last week, found that of the 65 countries assessed, 36 experienced a negative trajectory in online freedom between May 2013 and May 2014. This was due to factors such as blocked social networks, aggressive online surveillance and cyberattacks, and the intimidation and arrests of journalists and digital activists.
The report analyzed three main factors in each country: obstacles to Internet access, limits on content and violations of user rights.
Iran remained the country with the lowest degree of Internet freedom, despite hopes of reform when President Hassan Rouhani took office in August 2013. Although the new administration has embraced social media, Iranian citizens still don't have access to websites the government finds politically sensitive, such as Twitter and Facebook.
The report also pointed to Iranian authorities sentencing people to "lengthy prison terms for promoting Sufism online, among other digital activities." In May 2014, six young Iranians were arrested for recording a viral YouTube video of them dancing to Pharrell's song "Happy." They were subsequently given "suspended sentences" of six months in prison (the director was given one year), and 91 lashes.
Syria, China, Cuba, Ethiopia and Uzbekistan follow Iran in terms of Internet freedom.
In contrast, Iceland ranked first as the nation with the most Internet freedom. The government there doesn't blog social media platforms or content and 97 percent of households are connected to the Internet. Estonia, Canada, Australia, Germany and the United States made the top five in the index, after Iceland.
An extensive study published in November showed that 83% of Internet users around the world believe affordable access to the Internet should be a basic human right.
The following chart, created by statistics portal Statista, shows the five countries with the most Internet freedom and the five countries with the least Internet freedom [Mashbale].
Tuesday, January 6, 2015
Twitters problems with delayed timelines have been resolved
It's not just you. Twitter had problems with what the company said was "an issue with tweeting and a delay in timelines."
The issue, that affected Twitter for mobile, Twitter.com and third-party Twitter clients, was resolved after one and a half hours on Monday.
Some of the issues included delayed mentions, missing retweets or favorites, delayed or nonexistent timeline updates and disjointed direct messages.
Twitter said on its status website that it had experienced issues, noting that engineers were "working on it," before later updating it to say the problem had been fixed. The company did not say what caused the issue.
"Between 16:51 and 18:30 PST today, users experienced a delay in tweets appearing in their timelines. This issue has been fully resolved," Twitter wrote [Mashable].
The issue, that affected Twitter for mobile, Twitter.com and third-party Twitter clients, was resolved after one and a half hours on Monday.
Some of the issues included delayed mentions, missing retweets or favorites, delayed or nonexistent timeline updates and disjointed direct messages.
Twitter said on its status website that it had experienced issues, noting that engineers were "working on it," before later updating it to say the problem had been fixed. The company did not say what caused the issue.
"Between 16:51 and 18:30 PST today, users experienced a delay in tweets appearing in their timelines. This issue has been fully resolved," Twitter wrote [Mashable].
Sunday, January 4, 2015
Facebook apologizes after year in review stirs up bad memories for some users
While scrolling through your Facebook News Feed this holiday season, you probably encountered the typical statuses from friends: photographs of families opening gifts and inevitably, a few "Year in Review" posts, a photo slide of highlights from your Facebook Timeline over the past year.
Unfortunately, Facebook's algorithm for choosing the images wasn't very thoughtful, dishing out good memories along with the bad.
The Year in Review gathers your most-engaged-with posts from 2014, and compiles them into a chronological photo album complete with cheesy clip art. Initially, The Washington Post reported that the feature's default tagline was, "It’s been a great year! Thanks for being a part of it."
Because the algorithm chooses the default photos and moments that had the most interaction, it also includes sad memories. However, users are given the option to customize their Year in Review prior to sharing.
Web design consultant and writer Eric Meyer's Year in Review highlighted the death of his young daughter; he wrote about the negative experience in a post on his website titled "Inadvertent Algorithmic Cruelty."
And I know, of course, that this is not a deliberate assault. This inadvertent algorithmic cruelty is the result of code that works in the overwhelming majority of cases, reminding people of the awesomeness of their years, showing them selfies at a party or whale spouts from sailing boats or the marina outside their vacation house.
But for those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year.
According to The Post, Facebook's product manager for Year in Review, Jonathan Gheller, reached out to Meyer and personally apologized.
"[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy," Gheller reportedly said. "We can do better — I'm very grateful he took the time in his grief to write the blog post."
In addition to sad memories, users also criticized Year in Review for its overwhelming presence on Facebook. Many are annoyed at how pushy the feature is, constantly reminding users of its existence.
CORRECTION, Dec. 27, 2014: A previous version of this article incorrectly spelled the name of web consultant and writer Eric Meyer as "Eric Weber." It has now been changed to reflect the correct spelling [Mashable].
Unfortunately, Facebook's algorithm for choosing the images wasn't very thoughtful, dishing out good memories along with the bad.
The Year in Review gathers your most-engaged-with posts from 2014, and compiles them into a chronological photo album complete with cheesy clip art. Initially, The Washington Post reported that the feature's default tagline was, "It’s been a great year! Thanks for being a part of it."
Because the algorithm chooses the default photos and moments that had the most interaction, it also includes sad memories. However, users are given the option to customize their Year in Review prior to sharing.
Web design consultant and writer Eric Meyer's Year in Review highlighted the death of his young daughter; he wrote about the negative experience in a post on his website titled "Inadvertent Algorithmic Cruelty."
And I know, of course, that this is not a deliberate assault. This inadvertent algorithmic cruelty is the result of code that works in the overwhelming majority of cases, reminding people of the awesomeness of their years, showing them selfies at a party or whale spouts from sailing boats or the marina outside their vacation house.
But for those of us who lived through the death of loved ones, or spent extended time in the hospital, or were hit by divorce or losing a job or any one of a hundred crises, we might not want another look at this past year.
According to The Post, Facebook's product manager for Year in Review, Jonathan Gheller, reached out to Meyer and personally apologized.
"[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy," Gheller reportedly said. "We can do better — I'm very grateful he took the time in his grief to write the blog post."
In addition to sad memories, users also criticized Year in Review for its overwhelming presence on Facebook. Many are annoyed at how pushy the feature is, constantly reminding users of its existence.
CORRECTION, Dec. 27, 2014: A previous version of this article incorrectly spelled the name of web consultant and writer Eric Meyer as "Eric Weber." It has now been changed to reflect the correct spelling [Mashable].
Wednesday, December 10, 2014
Mark zuckerberg say facebook is thinking about a dislike button
Facebook is considering ways users can express their feelings beyond the Like button, CEO Mark Zuckerberg said during a Q&A at the company's headquarters in Menlo Park Thursday. "We're thinking about it," Zuckerberg said when asked whether the social network would ever add the long-requested dislike button.
He quickly clarified that such a button likely wouldn't say "dislike" on it. Instead, he said, people often want to react to posts they see on Facebook with sentiments other than "like."
"Everyone feels like they can just push the Like button, and that's an important way to sympathize or empathize with someone," Zuckerberg told the audience. But there are times when you may want the simplicity of a one-click response but a "like" doesn't feel appropriate, he added.
"We need to figure out the right way to do it so it ends up being a force for good, not a force for bad," he said — because a "dislike" or other negative sentiment could easily be used for the wrong reasons. It's worth noting this isn't the first time Zuckerberg has claimed to be "thinking about" a dislike button— he's made similar comments as far back as 2010.
The Facebook CEO also defended the social network's recent controversial real names policy, which requires Facebook users to identify themselves by their legal names, saying it encourages accountability among users.
"It's part of building a safe community," he said. "On Facebook, most people refer to themselves by their real name and that's a very important part of our culture." "On Facebook, most people refer to themselves by their real name and that's a very important part of our culture."
The goal, Zuckerberg added, is to make the social network a "reflection of real world relationships" and that the real name policy "grounds everyone in that reality." He also addressed another recent controversy: Facebook's experiments. Specifically, the highly cited emotional manipulation study that experimented with hiding various posts on users' news feeds to see whether it would affect their mood.
"Testing is a really important part of how Facebook works overall," Zukerberg explained. He initially defended the test saying the company thought it "had a responsibility to the community" to investigate issues that could affect the "emotional or psychological wellbeing" of users. "We could have done it a lot better," he said.
Zuckerberg was also asked about his New Year's resolutions, which included becoming fluent in Mandarin. He revealed his goal for 2014 was to send one thank-you note a day, and said he's still not sure about his 2015 goal [Mashable].
He quickly clarified that such a button likely wouldn't say "dislike" on it. Instead, he said, people often want to react to posts they see on Facebook with sentiments other than "like."
"Everyone feels like they can just push the Like button, and that's an important way to sympathize or empathize with someone," Zuckerberg told the audience. But there are times when you may want the simplicity of a one-click response but a "like" doesn't feel appropriate, he added.
"We need to figure out the right way to do it so it ends up being a force for good, not a force for bad," he said — because a "dislike" or other negative sentiment could easily be used for the wrong reasons. It's worth noting this isn't the first time Zuckerberg has claimed to be "thinking about" a dislike button— he's made similar comments as far back as 2010.
The Facebook CEO also defended the social network's recent controversial real names policy, which requires Facebook users to identify themselves by their legal names, saying it encourages accountability among users.
"It's part of building a safe community," he said. "On Facebook, most people refer to themselves by their real name and that's a very important part of our culture." "On Facebook, most people refer to themselves by their real name and that's a very important part of our culture."
The goal, Zuckerberg added, is to make the social network a "reflection of real world relationships" and that the real name policy "grounds everyone in that reality." He also addressed another recent controversy: Facebook's experiments. Specifically, the highly cited emotional manipulation study that experimented with hiding various posts on users' news feeds to see whether it would affect their mood.
"Testing is a really important part of how Facebook works overall," Zukerberg explained. He initially defended the test saying the company thought it "had a responsibility to the community" to investigate issues that could affect the "emotional or psychological wellbeing" of users. "We could have done it a lot better," he said.
Zuckerberg was also asked about his New Year's resolutions, which included becoming fluent in Mandarin. He revealed his goal for 2014 was to send one thank-you note a day, and said he's still not sure about his 2015 goal [Mashable].
Labels:
Facebook,
Social Media,
Technology,
World News
Saturday, November 8, 2014
This App Answear if Your Hidden Facebook Photos Were Never Really Hidden
Hiding photos on Facebook may not actually work as well as you think it does. Picturebook, a browser extension now available in the Chrome web store, claims to allow you to "view hidden photos of anyone on Facebook"— even if you aren't friends with them.
Sounds like a Facebook creeper's dream, right? But though Picturebook's description is technically true, it is also misleading. No app or browser extension — this one included — is able to change the privacy settings of someone else's photo. What Picturebook is really doing: surfacing photos that you could have seen anyway, even if a user tagged in them hid them from their timeline.
Say a friend tags you in an unflattering photo. You can make it go away by selecting "hide from my timeline." But this only prevents people from viewing the photo within your timeline; it doesn't actually remove or block the photo in any way. If the photo's privacy setting was set to "public", anyone could have found it anyway.
Other users will still be able to see the photo by visiting your friend's timeline, or simply by searching for it.Picturebook takes advantage of this loophole and surfaces photos you've been tagged in, regardless of whether you've hidden them.
In short, Picturebook makes it just a little easier to find what you could have found anyway. It's worth pointing out that Facebook reminds users every time they hide a photo that it is still viewable from others' news feed, from search, and from other places on Facebook.
The only way to really hide your hidden photos from this tool is by untagging yourself. First, select "hidden from timeline" from the drop down menu under the photo's date. From there, select "Report/remove tag" from the popup window that appears, then select "remove tag."
This removes the tag, which will prevent photos from appearing on your timeline, or on the Picturebook extension. The photo itself will still appear elsewhere on Facebook; only the person who posted it can remove it.
If you're still worried about old photos showing up, now may be a good time to revisit your privacy settings, to make sure you're only sharing what you want. The social network recently made privacy settings more accessible with a new Privacy Basics page, intended to make this process easier [Mashable].
Sounds like a Facebook creeper's dream, right? But though Picturebook's description is technically true, it is also misleading. No app or browser extension — this one included — is able to change the privacy settings of someone else's photo. What Picturebook is really doing: surfacing photos that you could have seen anyway, even if a user tagged in them hid them from their timeline.
Say a friend tags you in an unflattering photo. You can make it go away by selecting "hide from my timeline." But this only prevents people from viewing the photo within your timeline; it doesn't actually remove or block the photo in any way. If the photo's privacy setting was set to "public", anyone could have found it anyway.
Other users will still be able to see the photo by visiting your friend's timeline, or simply by searching for it.Picturebook takes advantage of this loophole and surfaces photos you've been tagged in, regardless of whether you've hidden them.
In short, Picturebook makes it just a little easier to find what you could have found anyway. It's worth pointing out that Facebook reminds users every time they hide a photo that it is still viewable from others' news feed, from search, and from other places on Facebook.
The only way to really hide your hidden photos from this tool is by untagging yourself. First, select "hidden from timeline" from the drop down menu under the photo's date. From there, select "Report/remove tag" from the popup window that appears, then select "remove tag."
This removes the tag, which will prevent photos from appearing on your timeline, or on the Picturebook extension. The photo itself will still appear elsewhere on Facebook; only the person who posted it can remove it.
If you're still worried about old photos showing up, now may be a good time to revisit your privacy settings, to make sure you're only sharing what you want. The social network recently made privacy settings more accessible with a new Privacy Basics page, intended to make this process easier [Mashable].
Labels:
Facebook,
Social Media,
Technology,
World News
Saturday, September 20, 2014
Instagram Is Getting So Good at News, It Should Scare Twitter
It’s raining in San Francisco. Hard. Trees have already fallen, and the skeletons of cast-off umbrellas are tumbling down the street. This is the kind of storm that drives a girl to social media to watch the drama unfold. And while Twitter historically has been the best place to unearth real-time updates and descriptions, it’s not nearly as compelling as the stream of images flooding Instagram today.
Don’t believe me? Go ahead. Try it. Pull up your app and hit the magnifying glass on the bottom left. That’s the explore tab. Now search for rain in San Francisco, or better yet, try searching for the hashtag #Hellastorm. There’s a photo of cars driving down a road so flooded their wheels are invisible beneath the water. There’s a photo of a sign on the door of Santa Rosa Junior College, announcing it’s closing at noon. And there’s the one I just posted of my friend Carla throwing sandbags into the back of her station wagon to stop the water currently gushing into her garage.
Embedded in the captions, many of which are dense with information, is the kind of local news I’ve seen before—in tweets. The puddle at 9th and Irving went up to mid-calf. This section of Highway 1 in Pacifica near Manor Drive is flooded. Instagram has become a visual version of the real-time news stream that Twitter invented. And with 300 million monthly active users, it’s beating out the little blue bird to become the dominant mass messaging platform.
Consider each company’s growth rate: It took Instagram just nine months to boost its user base by 50 percent. By contrast, the number of monthly active users on Twitter has remained nearly stagnant over the past year. At 284 million, the figure rose just 4.8 percent last quarter. More troubling, this pace of growth is slower than the previous quarter even though Twitter overhauled the new user experience to make it easier to understand how it works.
Instagram owes its growing role as a news service to the rise of photos as a form of communication. They’re faster to take and often easier to decode. “I think we’re at the stage right now where exchanging simple text-based messages on a social platform seems antiquated,” says Debra Aho Williamson, an analyst with eMarketer who has been covering social media and realtime marketing for more than a decade. Twitter of course carries photos, too, but, she says, “The platform is st-ill very heavily text.”
And Instagram is a heck of a lot easier to use than Twitter, even after its user experience tweaks. Instagram is simple: sign up, choose a few people to follow, and snap a photo. Twitter is complicated and not always intuitive for new users. It requires them to learn conventions like “RT” (retweet) and “MT” (modified tweet) and that pesky period you place before the @ symbol to ensure that everyone in your feed can read a response you post to another tweeter. (Have I already lost you? Then you know what I mean.)
Despite this, Twitter remains a better tool for discovering new information — for now. It has a more robust search engine and product features like “lists” that allow users to lump feeds together by topic and follow them. Users can search from the desktop as well as the mobile app. And the service allows tweeters to link to outside information. What’s more, users — including government agencies and media companies — have created accounts that can serve as emergency alert systems. When I needed to figure out whether street cleaning was canceled this morning, I tweeted at @SF311 and got an answer fairly quickly.
Yesterday I called up Instagram cofounder Mike Krieger to get his thoughts on how Instagram might evolve to become a better tool for news junkies like me. He says that in 2015, the service will be focused on helping users figure out what’s going on.
I asked him if he considered Instagram to be a news service. “Of course!” he said. “A lot of the photos people post are things that are breaking news.” He talked about the posts that emerged in the runup to Hurricane Sandy in New York City in October 2012. “We saw people getting ready for the storm, and it made the experience more human,” he said. “I remember one Instagrammer who posted, ‘It’s time to turn off the electricity in the house so from now on I’ll be instagramming in the dark.’”
So far, search isn’t all that good on the app (and it doesn’t exist on the desktop version). You can look for users or you can guess at hashtags–subject headings–that might summarize an event. You pretty much have to think up the hashtags yourself, though. In other words, Instagram remains as opaque as Mary Poppins’ carpet bag: it contains many useful and surprising items, but you can’t reliably find or organize them.
Another shortcoming is that Instagram’s algorithms to help users discover photos on its explore page only surface content based on pictures users have posted in the past. “We tend to put things up there based on what you like, versus what you’re interested in,” Krieger explained, adding, “It’s a subtle difference, but important.” Case in point: I’m very interested in the Ferguson riots. But I don’t like riots at all. Instagram would not have surfaced photos of the event for me, had I not searched them out.
Krieger assures me that search will improve in 2015. “We’ll keep developing the real-time current events angle,” he says. The company has built up a data team over the past year. A couple of weeks ago, Instagram started suggesting people that a user might want to follow. It’s a start, and it will certainly make Instagram even more alluring to the people who now turn to Twitter for news.
Even without top-notch tools, Instagram is awash in interesting news. With ever more creative approaches to hashtagging, we’ll all get better at finding what we’re looking for. #hellastorm #stormwatch #californiapocalypse [Wired].
Don’t believe me? Go ahead. Try it. Pull up your app and hit the magnifying glass on the bottom left. That’s the explore tab. Now search for rain in San Francisco, or better yet, try searching for the hashtag #Hellastorm. There’s a photo of cars driving down a road so flooded their wheels are invisible beneath the water. There’s a photo of a sign on the door of Santa Rosa Junior College, announcing it’s closing at noon. And there’s the one I just posted of my friend Carla throwing sandbags into the back of her station wagon to stop the water currently gushing into her garage.
Embedded in the captions, many of which are dense with information, is the kind of local news I’ve seen before—in tweets. The puddle at 9th and Irving went up to mid-calf. This section of Highway 1 in Pacifica near Manor Drive is flooded. Instagram has become a visual version of the real-time news stream that Twitter invented. And with 300 million monthly active users, it’s beating out the little blue bird to become the dominant mass messaging platform.
Consider each company’s growth rate: It took Instagram just nine months to boost its user base by 50 percent. By contrast, the number of monthly active users on Twitter has remained nearly stagnant over the past year. At 284 million, the figure rose just 4.8 percent last quarter. More troubling, this pace of growth is slower than the previous quarter even though Twitter overhauled the new user experience to make it easier to understand how it works.
Instagram owes its growing role as a news service to the rise of photos as a form of communication. They’re faster to take and often easier to decode. “I think we’re at the stage right now where exchanging simple text-based messages on a social platform seems antiquated,” says Debra Aho Williamson, an analyst with eMarketer who has been covering social media and realtime marketing for more than a decade. Twitter of course carries photos, too, but, she says, “The platform is st-ill very heavily text.”
And Instagram is a heck of a lot easier to use than Twitter, even after its user experience tweaks. Instagram is simple: sign up, choose a few people to follow, and snap a photo. Twitter is complicated and not always intuitive for new users. It requires them to learn conventions like “RT” (retweet) and “MT” (modified tweet) and that pesky period you place before the @ symbol to ensure that everyone in your feed can read a response you post to another tweeter. (Have I already lost you? Then you know what I mean.)
Despite this, Twitter remains a better tool for discovering new information — for now. It has a more robust search engine and product features like “lists” that allow users to lump feeds together by topic and follow them. Users can search from the desktop as well as the mobile app. And the service allows tweeters to link to outside information. What’s more, users — including government agencies and media companies — have created accounts that can serve as emergency alert systems. When I needed to figure out whether street cleaning was canceled this morning, I tweeted at @SF311 and got an answer fairly quickly.
Yesterday I called up Instagram cofounder Mike Krieger to get his thoughts on how Instagram might evolve to become a better tool for news junkies like me. He says that in 2015, the service will be focused on helping users figure out what’s going on.
I asked him if he considered Instagram to be a news service. “Of course!” he said. “A lot of the photos people post are things that are breaking news.” He talked about the posts that emerged in the runup to Hurricane Sandy in New York City in October 2012. “We saw people getting ready for the storm, and it made the experience more human,” he said. “I remember one Instagrammer who posted, ‘It’s time to turn off the electricity in the house so from now on I’ll be instagramming in the dark.’”
So far, search isn’t all that good on the app (and it doesn’t exist on the desktop version). You can look for users or you can guess at hashtags–subject headings–that might summarize an event. You pretty much have to think up the hashtags yourself, though. In other words, Instagram remains as opaque as Mary Poppins’ carpet bag: it contains many useful and surprising items, but you can’t reliably find or organize them.
Another shortcoming is that Instagram’s algorithms to help users discover photos on its explore page only surface content based on pictures users have posted in the past. “We tend to put things up there based on what you like, versus what you’re interested in,” Krieger explained, adding, “It’s a subtle difference, but important.” Case in point: I’m very interested in the Ferguson riots. But I don’t like riots at all. Instagram would not have surfaced photos of the event for me, had I not searched them out.
Krieger assures me that search will improve in 2015. “We’ll keep developing the real-time current events angle,” he says. The company has built up a data team over the past year. A couple of weeks ago, Instagram started suggesting people that a user might want to follow. It’s a start, and it will certainly make Instagram even more alluring to the people who now turn to Twitter for news.
Even without top-notch tools, Instagram is awash in interesting news. With ever more creative approaches to hashtagging, we’ll all get better at finding what we’re looking for. #hellastorm #stormwatch #californiapocalypse [Wired].
Labels:
Instagram,
Social Media,
Technology,
Twitter,
World News
Wednesday, September 10, 2014
Is Your Photo Being Used On Fake LinkedIn Profiles?
Spammers may be using your photo for the fake profiles they set up on LinkedIn, Google+, Facebook, and other social networks. Here’s how I found out, and what you can do about it. While working on another post on how to avoid connecting with fake LinkedIn profiles, I took a closer look at a connection request I had received through LinkedIn, which I had identified as spam.
I knew it was a fake profile and a spammy request because the profile had a small number of connections, had only one company listed under experience, the title “Manager” was mispelled as “mangar,” and the first name on the profile was “Myrtle.” Any one of those items might be understandable by itself, but add them all up and it was easy to spot this as a fake profile. Normally all I would do in this situation would be to click the “X” and ignore the request. But I got curious and did a little more research, and that’s where things got interesting.
I knew the photo was of a real person, because I could see the photo. But whose photo was it? And what would they think of it being used by spammers? Google’s Chrome browser has a handy feature that allows you to right click on an image on a website, and then “Search Google for this Image.” The search can find matching images even if the file name, size, and dimensions have been changed. If Myrtle’s photo were being used by a spammer, I thought it might show up on other fake profiles. I’ve blurred details from the screenshot below and intentionally blocked the image to protect the identity of its owner.
Sure enough, the results I got from Google showed that the same photo was being used on other website profiles. The photo was used on a multi-level marketing message board profile page, a Google+ profile, and on a Facebook profile. The names associated with the photo were different on each website, and every profile but one appeared to be fake.
In one instance the photo appeared on a staff profile page for the employee of a law firm. The website, and the profile, appeared to be legitimate. I emailed the staff member, whose name was not Myrtle (although we’ll continue to use it to protect the innocent), and she confirmed the photo was hers. However, she knew nothing about her photo being used on these other websites and was understandably perplexed as to how and why it might have happened.
I explained to her that someone had found her photo, probably on the law firm website where she works, and had decided it was nice looking and would work well for their illegitimate uses. As to why, I’m less certain, although I did a bit of investigating to try and find out. I noticed the Facebook page with Myrtle’s photo linked to three websites, which I was able to track to the same owner. I contacted him via email, but he denied any knowledge of these fake profiles.
However, within 24 hours the Facebook and Google+ profile pages had disappeared. That was several months ago. Today, the LinkedIn profile is still active, and there are several other new social media profiles where Myrtle’s photo is being used under a host of pseudonyms. Whether they are being used by one person or many I can’t tell. In every case, I suspect this is part of someone’s online marketing strategy. But I’m an SEO expert, and I’m stumped as to how this could be an effective marketing strategy in any way.
Using Google’s “Search Google for this Image” feature you can search for your own image to see if it’s being used by someone else. What should you do if your photo is being used without your permission? Contact the website or the profile using it and chances are they’ll get scared and remove it. If it matters enough to you to pursue legal action, make sure you take screenshots of all the evidence, because the next time you come back they may be gone.
“We have systems in place to identify and remove fake or inappropriate profiles and we also make it easy for members to report a profile they believe to be fake,” said Crystal Braswell, Manager, Corporate Communications at LinkedIn. “To report a profile that you suspect is fake, just click on the black arrow at the top of the profile in question, just to the right of their photo and select ‘block or report’ from the drop down menu. This action triggers a review of the profile. Additional information around reporting a fake profile or filing a formal complaint can be found in our help center.” Other social networks offer similar functionality or you may report the matter to them through their support channels.
As far as preventing the infringement in the first place, there isn’t much you can do, short of being ugly. I was somewhat disappointed nothing turned up when I did a Google search for my own profile photos. You could also opt to never use a photo of yourself online. But excluding those two options, using Google’s image search to find photos and contacting the offender is the best way to assure your photo shows up where you want it to, and only where you want it to [Forbes].
I knew it was a fake profile and a spammy request because the profile had a small number of connections, had only one company listed under experience, the title “Manager” was mispelled as “mangar,” and the first name on the profile was “Myrtle.” Any one of those items might be understandable by itself, but add them all up and it was easy to spot this as a fake profile. Normally all I would do in this situation would be to click the “X” and ignore the request. But I got curious and did a little more research, and that’s where things got interesting.
I knew the photo was of a real person, because I could see the photo. But whose photo was it? And what would they think of it being used by spammers? Google’s Chrome browser has a handy feature that allows you to right click on an image on a website, and then “Search Google for this Image.” The search can find matching images even if the file name, size, and dimensions have been changed. If Myrtle’s photo were being used by a spammer, I thought it might show up on other fake profiles. I’ve blurred details from the screenshot below and intentionally blocked the image to protect the identity of its owner.
Sure enough, the results I got from Google showed that the same photo was being used on other website profiles. The photo was used on a multi-level marketing message board profile page, a Google+ profile, and on a Facebook profile. The names associated with the photo were different on each website, and every profile but one appeared to be fake.
In one instance the photo appeared on a staff profile page for the employee of a law firm. The website, and the profile, appeared to be legitimate. I emailed the staff member, whose name was not Myrtle (although we’ll continue to use it to protect the innocent), and she confirmed the photo was hers. However, she knew nothing about her photo being used on these other websites and was understandably perplexed as to how and why it might have happened.
I explained to her that someone had found her photo, probably on the law firm website where she works, and had decided it was nice looking and would work well for their illegitimate uses. As to why, I’m less certain, although I did a bit of investigating to try and find out. I noticed the Facebook page with Myrtle’s photo linked to three websites, which I was able to track to the same owner. I contacted him via email, but he denied any knowledge of these fake profiles.
However, within 24 hours the Facebook and Google+ profile pages had disappeared. That was several months ago. Today, the LinkedIn profile is still active, and there are several other new social media profiles where Myrtle’s photo is being used under a host of pseudonyms. Whether they are being used by one person or many I can’t tell. In every case, I suspect this is part of someone’s online marketing strategy. But I’m an SEO expert, and I’m stumped as to how this could be an effective marketing strategy in any way.
Using Google’s “Search Google for this Image” feature you can search for your own image to see if it’s being used by someone else. What should you do if your photo is being used without your permission? Contact the website or the profile using it and chances are they’ll get scared and remove it. If it matters enough to you to pursue legal action, make sure you take screenshots of all the evidence, because the next time you come back they may be gone.
“We have systems in place to identify and remove fake or inappropriate profiles and we also make it easy for members to report a profile they believe to be fake,” said Crystal Braswell, Manager, Corporate Communications at LinkedIn. “To report a profile that you suspect is fake, just click on the black arrow at the top of the profile in question, just to the right of their photo and select ‘block or report’ from the drop down menu. This action triggers a review of the profile. Additional information around reporting a fake profile or filing a formal complaint can be found in our help center.” Other social networks offer similar functionality or you may report the matter to them through their support channels.
As far as preventing the infringement in the first place, there isn’t much you can do, short of being ugly. I was somewhat disappointed nothing turned up when I did a Google search for my own profile photos. You could also opt to never use a photo of yourself online. But excluding those two options, using Google’s image search to find photos and contacting the offender is the best way to assure your photo shows up where you want it to, and only where you want it to [Forbes].
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Saturday, August 30, 2014
Twitter to Add Photo Filters to Compete With Instagram
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| Image source from wired.com. |
The filters on Instagram make photos look like they were shot with 1960s Kodachrome or with 1890s sepia tone film. Although adding photo filters to Twitter may seem like a trivial addition to a social network that processes nearly a billion 140-character missives every two days, it could prove to be an important part of the company’s business.
As most smartphones are now equipped with high-resolution cameras, photography and mobile devices go together like peas and carrots. Flickr, which was once the go-to photo-sharing site on the Web, has since seen an exodus of people who have opted for Facebook or Instagram. Twitter has proved to be very popular among advertisers who want to reach people on smartphones, where the company’s audience tends to flock.
Carolyn Penner, a Twitter spokeswomen, declined to comment. According to one Twitter employee, the company’s V.I.T.’s, or Very Important Tweeters, as they are known internally, usually celebrities and media personalities, would be especially happy to see filters in the Twitter mobile apps. Most V.I.T.’s now use Instagram to take photos, and then share them on Twitter, where they often have a larger following.
Although Twitter considered a photocentric product acquisition for some time, the move to build its own filters was hastened after Facebook said it would buy Instagram for $1 billion. (The deal ended up closing at $715 million after Facebook’s precipitous stock drop.)
After the Instagram acquisition was announced, Twitter executives explored buying a competing photo service or application. Jack Dorsey, the company’s co-founder and executive chairman, and Dick Costolo, Twitter’s chief executive, both led the search, people close to the executives said. After meeting with and appraising some companies, Twitter’s executives decided the price tags were not worth the goods, and decided the company could build its own filters instead.
Although Twitter inked a deal with the photo-storage site Photobucket in June, the company has since started storing images on its own servers. Twitter is exploring adding other tools to its mobile applications, one employee said, including the ability to upload and possibly edit videos without having to go through a third-party application or service, like YouTube. Sadly, the Twitter-centric photo filters are not expected to be named after birds [NYTimes].
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Tuesday, August 12, 2014
Twitter Adds Coupons to Its Commerce Plans
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| Twitter has long said it works best as a tool for serving up news on whats happening as it happens. |
The program, Twitter Offers, is aimed at marketers who want to drive sales directly through Twitter advertisements and is an attempt to kick-start Twitter’s nascent efforts to build e-commerce into its platform. After buying a Promoted Tweet — a paid ad that appears as content inside a user’s Twitter stream — a marketer can insert a deal, such as a time-sensitive discount, which users can redeem on their smartphone.
Twitter says it believes that for advertisers, the program will be a novel way to woo new customers to their stores. “I think new customer acquisition is going to be the primary use case here,” said Nathan Hubbard, a former chief executive of Ticketmaster, who now leads Twitter’s commerce efforts. Mr. Hubbard said that marketers could use Twitter’s ad targeting software to focus on specific demographics of people who were most likely to buy products from their company.
The service is powered by CardSpring, a company that Twitter acquired in July that links coupons to a user’s credit or debit card, and automatically redeems the deal when a customer uses the card to buy an item. So, for example, if a user sees a Twitter Offer for an ice cream shop in their stream, they can link that deal to the credit card they have on file with their Twitter account. Later, if the user decides to visit the shop and buy a cone of rocky road using the same credit card, the Twitter Offer will automatically be applied to the purchase.
Twitter also stressed how easy it was to use the product. Merchants will not have to install new hardware to redeem offers, and users will not need to present a coupon at the point of sale in order to redeem it. It is not Twitter’s first foray into online commerce. The company announced it was testing a “buy button” that would allow users to buy physical goods, like coffee mugs and T-shirts, directly inside of Twitter from a select group of companies. But that program has not been introduced widely since it was announced in September.
Offers, however, could prove valuable to Twitter by bolstering its advertising business, which makes up the vast majority of the company’s revenue. As Twitter’s pitch goes, the Offers program provides advertisers a concrete way to measure their return on investment; if a user redeems a coupon, that marketer will know their ad has worked.
While Twitter is starting small with a handful of retailers, its ambitions are much larger. Eventually, Mr. Hubbard imagines Twitter will rely on the location data in users’ smartphones to deliver an advertisement with a Twitter Offer at the exact time a person is most likely to redeem it, including, perhaps, the very moment a user is walking by a retail store that has partnered with Twitter.
“I think location will play a huge part of this going forward,” Mr. Hubbard said.
While Twitter did not disclose the retailers it will begin working with on Twitter Offers, Mr. Hubbard said it would span a number of industries, including chain restaurants, big retailers and small mom-and-pop merchants. The program will begin in time for Black Friday, one of the biggest shopping days of the year [NYTimes]
Monday, August 4, 2014
Twitter Begins Testing a Buy Button for Instant Purchases by Its Users
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| Twitter is Already a real time emporium for news. |
The feature — initially limited to mobile versions of Twitter and aimed at selling limited-edition or time-sensitive items like T-shirts and event tickets — could eventually create a new revenue stream for the social network, which currently relies on advertising for virtually all of its income.The test comes as competition in the world of mobile e-commerce intensifies.
Still, billions of dollars of online sales are already associated with social networks. Many marketers post messages on services like Twitter and Facebook promoting their products and offering links to external sites where they can be bought.Now Twitter, Facebook and Pinterest are trying to take a step out of that process by offering customers the ability to buy advertised products instantly.
The service will then prompt them to enter credit card and shipping information or, if it is already on file, ask them to click again to confirm the purchase.“I think of Twitter as the place to connect with the things that you love,” said Nathan Hubbard, a former chief executive of Ticketmaster, who joined Twitter a year ago to lead its commerce efforts. “How can you bring a transaction into the experience to make it additive?”
Mr. Hubbard said the test would initially be limited to a small number of Twitter users in the United States and would include items for sale from 19 entities, including popular musicians like Rihanna and Eminem, nonprofit groups like the Nature Conservancy and Donors Choose, and the retailers Home Depot and Burberry for long time activity [NYTimes].
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